Acceptance of Orders
All contracts for data processing services are accepted subject to these terms and
conditions (unless otherwise varied by agreement in writing) to the exclusion of
all other terms and conditions.
Acceptance of the written estimate or quotation for the services constitutes acceptance
of these terms and conditions.
Invoices and Payment
Invoices will be raised from QDP. All invoices will be due and payable within 28
calendar days from the date of the invoice.
A discount of 4.0% on the value of the invoice, excluding any carriage charges,
will be given where the invoice amount is cleared in our bank within 28 calendar
days from the invoice date.
We reserve the right to charge interest on overdue accounts in accordance with the
Late Payment of Commercial Debts (Interest) Act 1998 and Late Payment of Commercial
Debts Regulations 2002.
Carriage will be charged at cost plus a 20% handling charge with a minimum of £18.00.
Membership Fees
The membership provides access to all QDP Products & Services, as described
in the QDP Reference Library & User Guide, for use by the member only.k
Materials, for example questionnaires, can not be supplied to other organisations
or individuals without prior written consent.
The membership period is stated on each invoice and will be renewed and invoiced
automatically at the end of each membership period. You may cancel your membership
by giving QDP two months notice in writing in advance otherwise the membership will
become due and payable under our normal terms and conditions.
If any invoice is not paid within 90 days all materials supplied must be returned
to QDP.
Delivery
Delivery of the services may vary and will be agreed between QDP and the customer.
The required delivery date will be achieved whenever possible.
QDP shall not be liable for failure to deliver by such date(s) or for any damage
arising directly or indirectly out of delay in delivery.
Confidentiality
All information exchanged by any means, by representatives of our respective organisations, will be kept confidential and shall not, without prior written consent be disclosed to any other party save for the fact that our organisations engage in commercial arrangements of the nature described in our sales literature, estimates and quotations. Nor shall this information be used or copied for any purpose without prior written consent.
Liability
In no event shall we be liable for damages arising out of or in connection with the use of the services.
General
QDP will confidentially recycle all processed questionnaires one calendar month after the final invoice is raised by ourselves unless we are asked to keep or return the questionnaires, in which case there may be an additional charge.
These terms and conditions shall be governed in accordance with the English Law
Revised: 1 September 2010
