QDP are Specialists in delivering Questionnaire based feedback services.
Please read some of the recent testimonials we have received from our customers.
Havering College of Further and Higher Education
We have been a customer of QDP Services for over 10 years, helping us to complete our student, staff, parent, employer and destination surveys.
The College now makes extensive use of QDP Survey Manager, allowing us greater flexibility with our surveys yet still combining the consistent reporting structure and great customer service that we have always experienced.
Being able to benchmark responses against similar providers and to make comparisons between differing college groups are two other reasons why we continue to choose QDP Services.
QDP Survey Manager provides us with a cost-effective system that helps the college improve its services for students, parents and employers.
In September 2012 Middlesbrough College started using QDP’s Survey Manager online tool. Our effective partnership with QDP goes back a number of years and has provided us with lots of successful, informative survey information from students and trainees, as well as staff, parents and employers.
In Survey Manager, QDP has managed to maintain all the customer focus and flexibility of its regular service, delivering increased responsiveness and, importantly, even better value for money. We have been able to access not only QDP’s rich bank of questionnaire models but also our own past questionnaires to maintain continuity and save time.
In 2012 we have now increased the number of surveys as a result of having the flexibility of Survey Manager, whilst still able to take advantage of QDP’s range of delivery methods. This helps us reach as wide an audience as possible and give more substance to the data we collect.
The support and advice provided by QDP staff with Survey Manager, both during and after each survey is exceptional; it’s great to know they are there to assist when help is needed. QDP are ahead of the field when it comes to survey management, with Survey Manager making surveying, so much more effective
QDP Services have administered our student, staff and employer surveys since 2008. The feedback reports provided have been excellent, allowing us to drill down to course/group level to really understand what our service users are telling us.
Staff at QDP have offered us advice and guidance and have always met the deadlines we have agreed. It is extremely useful to have a named contact at the end of a telephone or email who has always responded promptly to answer any queries we have had.
As a work based provider we strongly endorse the continuous improvement philosophy required in today’s ever changing education and training environment.
Through QDPs help and support they have enabled us to measure and benchmark ourselves against National standards, which has consequently helped us in targeting any areas of our provision.
QDP assists us in surveying the opinions of several learner cohorts through the year as well as the employers we work with and our staff. They have been very flexible to our requirements and offered us excellent support. QDP’s wide range of products is focused to deliver truly informative reports which are invaluable in helping us to identify and address possible issues and good practice across our provision.
Middlesbrough College uses QDP Surveys for a number of learner groups as well as our staff and employers. We always feel well supported and thanks to regular communications with Customer Services get quick resolutions to any issues that occur. QDP delivers great service again and again.
In the two years that Carnegie College has employed QDP, we have received a consistently high quality of service. Staff are helpful and friendly and the surveys offer college staff and managers a clear indication of where to concentrate their efforts and support their improvement planning. We would encourage others to take advantage of the service so that a comprehensive picture of the Scottish FE sector can be produced to further support benchmarking.